Safe Shopping Guide

Before you shop online here are some questions you should be asking the vendor;

1. Do you have a secure server verified by Thawte (or its equivalent) so that my credit card details are     safe?
2. Do you have a privacy policy verified by Truste (or its equivalent) so that my personal details and     habits will not be abused or sold?
3. Are you a registered safe shopping site on ePubliceye.com (or its equivalent)?

Answer: Yes, we are registered with Thawte, Truste and ePubliceye.com for safe shopping and privacy. If you would scroll down to the bottom of our homepage, you will notice all three logos on the site to indicate we are registered with them.

4. Do you have a representative office in the country I am ordering from?

Answer: We do not have representative offices worldwide, but can be reached at our headquarters in Kuala Lumpur, Malaysia. Details of how to contact us can be found at this link: 
http://www.orolus.com/about/index.shtml 

5. Are there any hidden charges?

Answer: There are no hidden charges for our watches. Orolus.com will only bill the customer for the price of the watch and shipping costs. Any taxes or duties incurred will be borne by the customer. 

6. Can you be contacted if something goes wrong?

Answer: We do not have representative offices worldwide, but can be reached at our headquarters in Kuala Lumpur, Malaysia. Details of how to contact us can be found at this link:  http://www.orolus.com/about/index.shtml 

7. Do you use a well known courier like Fedex, DHL, UPS?

Answer: Our official carriers are FedEx, DHL and UPS for all our deliveries.

What else should I do?
A. Check for unsolicited testimonials as solicited ones are not reliable.
B. Get your goods delivered at a time when you will be at the delivery address
C. Always request that the courier can only release the package with your signature.
D. If the seller is registered with a safe shopping site (eg. ePubliceye.com), check that the ratings are     based on a large number of reports.